CONSENT TO RECURRING PAYMENTS AND AUTOMATIC RENEWAL OF THE TLOA SUBSCRIPTION
Effective date: 22 September 2026
Last updated: 22 September 2026
1. General Provisions
1.1. This Consent to Recurring Payments and Automatic Renewal of the TLOA Subscription (the “Consent”) sets out the terms governing automatic renewal of a paid TLOA subscription and recurring payments.
1.2. The service provider is Individual Entrepreneur Oksana Vladimirovna Vezhina, OGRNIP 324470400023858, INN 470516487295 (the “Provider”).
1.3. Payments are accepted and technically processed using the Prodamus payment service.
1.4. Recurring payments within TLOA are available when using a supported bank card issued by a Russian bank.
1.5. For bank cards for which recurring payments are not available, including foreign-issued bank cards, access is purchased by means of a one-time payment without automatic renewal. This Consent is not presented to the User and does not apply to such a payment scenario.
1.6. The language of the TLOA interface does not determine the payment method. If a User uses the English-language interface but pays for a subscription using a Russian bank card that supports recurring payments, the User is presented with the English version of this Consent, which has the same legal meaning.
1.7. This Consent is given separately from the User Agreement, Privacy Policy and Consent to the Processing of Personal Data.
2. Subscription Plans and Subscription Periods
2.1. A subscription with automatic renewal may be purchased for one of the following periods:
7 calendar days;
30 calendar days;
365 calendar days.
2.2. The plan displayed to the User as “12 months” corresponds to a paid access period of 365 calendar days. For the purposes of automatic renewal, calculation of the access period and the next recurring charge, the applicable period is exactly 365 days.
2.3. Before the initial payment, the User is shown:
the selected plan;
the duration of the paid period;
the price;
the currency;
information about automatic renewal;
the terms of the next recurring charge.
2.4. Specific prices are not fixed in this Consent. The amount and currency displayed to the User immediately before payment apply to the transaction.
3. Automatic Renewal
3.1. After successful initial payment and the User’s provision of this Consent, the subscription automatically renews at the same interval corresponding to the selected plan:
every 7 days;
every 30 days;
every 365 days.
3.2. Automatic renewal continues until the User disables it or the subscription is terminated on another basis provided by law or this Consent.
3.3. For each subsequent renewal, Prodamus charges the payment method used within the payment infrastructure for recurring payments.
3.4. Subsequent recurring payments may be processed without the User re-entering card details or separately confirming each individual transaction, unless additional confirmation is required by the bank, payment system or applicable law.
4. Giving and Recording Consent
4.1. Before the initial payment, the User separately confirms their consent:
to automatic renewal of the subscription;
to recurring payments;
to the terms of the selected plan;
to this Consent.
4.2. The following checkbox text is used:
“I agree to automatic subscription renewal and recurring payments under the terms of the selected plan.”
4.3. A recurring subscription is not activated unless such consent has been given.
4.4. The fact that consent has been given is recorded technically. In particular, the following information may be stored:
User ID;
date and time;
IP address;
selected plan;
subscription period;
amount and currency;
version of this Consent;
version of the applicable User Agreement / public offer;
payment transaction identifier.
4.5. This information may be retained for the period necessary to comply with legal requirements and provide evidence of legally significant actions.
5. Disabling Automatic Renewal
5.1. The User may disable automatic renewal at any time through their TLOA account.
5.2. Once automatic renewal is disabled, no new automatic charges are made under the relevant subscription.
5.3. Disabling automatic renewal cancels only future automatic charges and does not terminate access that has already been paid for.
5.4. After automatic renewal is disabled, the User retains access until the exact date and time at which the current paid period ends, as displayed in the User’s TLOA account.
5.5. Disabling automatic renewal does not in itself constitute a request for a refund for the current paid period.
5.6. Once the User withdraws permission for a previously provided payment method to be used for recurring payments, that payment method is not used for new recurring charges.
6. Selecting a Different Plan
6.1. A subscription plan cannot be changed during an active paid period.
6.2. During the current paid subscription period, the User cannot replace it with another plan by recalculating, crediting or transferring the value of the remaining period.
6.3. A new plan may be selected only after:
the current paid period has ended; and
all pending repeated payment attempts relating to the previous subscription have been completed or terminated.
6.4. Once the conditions in Section 6.3 have been satisfied, the User may independently purchase a new plan on the terms available at that time.
7. Failed Renewal and Repeated Payment Attempts
7.1. If a recurring payment is unsuccessful, Prodamus may make repeated payment attempts.
7.2. The payment configuration used by TLOA provides for up to 5 repeated payment attempts at 24-hour intervals.
7.3. The actual processing time of an individual repeated transaction may vary slightly for technical reasons associated with Prodamus, the bank or the payment system.
7.4. An unsuccessful payment attempt does not in itself constitute a successful renewal of the subscription.
7.5. If one of the repeated attempts is successful, the subscription is deemed renewed for the period corresponding to the selected plan, and the current expiration date and time of the paid access period are displayed in the User’s TLOA account.
7.6. If payment remains unsuccessful after the applicable repeated attempts, automatic renewal ends and the subscription terminates.
7.7. Until a pending cycle of repeated payment attempts has been completed, the User cannot replace it by purchasing a different recurring subscription plan.
8. Notifications
8.1. Notifications provided for by the payment process concerning an upcoming recurring payment, subscription status, an unsuccessful payment or subscription termination are sent through the Prodamus payment infrastructure where applicable and in accordance with mandatory requirements.
8.2. The User must keep their email address and other contact details required to receive such notifications up to date.
8.3. The Provider is not responsible for a failure to deliver a notification caused by incorrect contact information supplied by the User, the User’s email settings, blocking or filtering of messages or other circumstances outside the Provider’s reasonable control, provided that the relevant notification was properly sent.
9. Changes to Subscription Prices
9.1. TLOA subscription prices may change.
9.2. A price change does not affect a period that has already been paid for.
9.3. The price applicable to a future automatic renewal is communicated to the User in the prescribed manner before the relevant charge.
9.4. The User may disable automatic renewal before the next payment.
9.5. Where a change in terms requires new User consent under applicable law or mandatory rules, a recurring payment on the changed terms is made only after such consent has been obtained.
10. Payment Data and Prodamus
10.1. Payment card details are entered and technically processed on the side of Prodamus and the participating banks and payment systems.
10.2. TLOA does not store Users’ full payment card details.
10.3. The Provider may receive service information necessary to administer the subscription and provide access, including:
payment status;
transaction identifier;
amount and currency;
selected plan;
subscription status.
10.4. To the extent permitted by law, the Provider is not responsible for circumstances outside its control, including a bank’s refusal to process a transaction, restrictions on or blocking of a card, bank fees, technical failures of banks or payment infrastructure, or transaction processing times determined by the relevant organisations.
11. Withdrawal from the Service and Refunds
11.1. Disabling automatic renewal terminates future renewals but does not terminate the current paid access period and does not in itself automatically entitle the User to a refund.
11.2. The User may withdraw from further performance of the agreement in the cases and in the manner provided for by the legislation of the Russian Federation.
11.3. Where there are lawful grounds for a refund, the amount to be refunded is determined taking into account the portion of the service actually provided, the period of access actually made available, expenses actually incurred by the Provider and other mandatory requirements of applicable law.
11.4. This Consent does not establish an unconditional prohibition on refunds and does not restrict User rights that cannot lawfully be restricted by agreement.
11.5. Where grounds for a refund exist, the refund may technically be processed through Prodamus.
11.6. The actual time taken for refunded funds to reach the User depends on the bank and payment infrastructure and may be outside the Provider’s control.
12. Duration of Consent
12.1. This Consent takes effect when the User gives it before the initial payment.
12.2. It remains valid until one of the following occurs:
automatic renewal is disabled;
permission to use the relevant payment method for recurring payments is withdrawn;
the subscription is finally terminated;
the account is deleted;
another basis for terminating recurring payments arises.
12.3. After this Consent ceases to apply, no new recurring payments are made on its basis.
12.4. Re-enabling a recurring subscription requires a new affirmative confirmation from the User.
13. Changes to This Consent
13.1. The Provider may update this Consent in the event of changes to legislation, subscription terms, payment infrastructure or TLOA functionality.
13.2. A new version applies to consents given after its effective date.
13.3. Where a change requires new consent from an existing User, that consent is obtained before payments are made on the changed terms.
13.4. The current English version is available at:
https://tloa.app/en/subscription
14. Relationship with Other Documents
14.1. This Consent applies together with:
the TLOA User Agreement;
the Privacy Policy;
the Consent to the Processing of Personal Data.
14.2. This Consent governs automatic renewal and recurring payments.
14.3. The terms governing access to TLOA itself are set out in the User Agreement.
15. Contact Details
Individual Entrepreneur Oksana Vladimirovna Vezhina
Primary State Registration Number of the Individual Entrepreneur (OGRNIP): 324470400023858
Taxpayer Identification Number (INN): 470516487295
Registered address: Apt. 53, 1 Shvedsky Proezd, Gatchina, Gatchinsky District, Leningrad Region, 188300, Russian Federation
Website: https://tloa.app
Application: https://web.tloa.app
Email: info@tloa.app